Typical customer

Suzhou/2025.6.27 – Faced with persistent complaints from end consumers about foreign objects like twigs and stones found inside coffee packaging, a well-known domestic coffee roaster found itself grappling with a critical threat to product quality and brand reputation. To decisively resolve this stubborn issue, the company proactively engaged SDV, a global leader in inspection solutions, placing an initial order for SDV's high-performance Packaged Product X-ray Inspection System.

Leveraging exceptional sensitivity and precise imaging analysis capabilities, the SDV equipment performed "eagle-eye" scanning on finished packaged products at the end of the production line. It successfully detected and efficiently rejected various unintended contaminants, including small twigs and stones, significantly preventing defective products from reaching the market. While this effectively alleviated complaint pressure, the client aimed higher. To eradicate the problem at its source and achieve comprehensive quality control, they turned to SDV again, adding a dedicated Bulk Coffee Bean/Raw Material X-ray Inspection System to their operation. This system conducts deep screening at the bulk stage before beans are bagged, moving the contaminant interception point upstream and establishing a dual-protection network ("bulk + finished goods").

The results were immediate and decisive. Since the two SDV X-ray machines began operating in tandem, the long-standing issue of "foreign objects in packaging" resulted in zero customer complaints. Product safety and consumer trust were robustly restored. SDV's cutting-edge technology and reliable equipment successfully helped the client overcome a major quality crisis, earning high recognition.

Building on deep trust in SDV's outstanding equipment performance and comprehensive after-sales service system, the client once again chose SDV when planning a new production line. Recently, the two parties secured a new agreement: the client formally ordered a high-performance Optical Sorter from SDV for a critical stage in their green coffee processing line. This marks an expansion of the collaboration from contaminant detection into the more upstream and precise field of green bean sorting, solidifying SDV's position as a core partner in building the client's high-quality coffee supply chain.

Deep Roots in Coffee, Building Trust Through Proven Performance
SDV, a technology-driven enterprise with years of deep expertise in coffee processing, is relentlessly committed to developing and delivering smarter equipment with superior performance and enhanced stability. We deeply understand the challenges clients face in raw material handling, processing safety, and efficiency improvement, directing our innovation accordingly. This three-stage progression of collaboration not only demonstrates SDV's technological leadership and solution completeness in solving coffee contaminant issues but also validates our core principle: securing orders through proven performance, and deepening partnerships through service excellence. SDV's goal extends beyond providing equipment; we aim to be a steadfast partner, offering reliable technical support and fostering enduring relationships to serve as the solid foundation for our clients' capacity upgrades and quality leaps.

About SDV
SDV is a globally leading provider of intelligent inspection and sorting solutions, with deep technological expertise and extensive project experience, particularly in agricultural product processing sectors like coffee, nuts, and grains. The company specializes in the R&D and application of cutting-edge technologies, including X-ray foreign object detection, optical sorting, and weight grading. SDV empowers global food enterprises to enhance product quality, ensure production safety, and optimize operational efficiency through exceptional equipment performance, stable operation, and a robust worldwide service network. SDV: Safeguarding Quality, Growing with Customers.